Are you accepting new patients?
We warmly welcome new patients!
What are your office hours?
We're open Monday, Tuesday, Thursday, and Friday 8am–12pm and 1:30pm–5pm. We're closed Wednesday, Saturday, and Sunday.
Where are you located / is there parking?
Our office is located at 320 South McQueen Street with convenient patient parking available.
Do you offer same-day or emergency appointments?
Yes, Carolina Smiles Center offers emergency dental services and strives to provide the quickest possible appointments for urgent dental needs.
How do I book my first appointment?
To book your first appointment at Carolina Smiles Center, visit our contact page to use the appointment scheduling form, call us at (843) 938-3226, or fill out patient forms in advance on our website.
What insurance plans do you accept?
At Carolina Smiles Center, we offer flexible payment solutions and work with most major insurance providers.
Do you accept patients without insurance?
Yes, we accept major credit and debit cards
Do you offer payment plans or financing?
We offer flexible payment options to make treatment more affordable—no matter which procedure you need. We offer CareCredit and Sunbit.
Do you see children / are you a family practice?
Yes, Carolina Smiles Center is a family dental practice that welcomes patients of all ages, including children. They provide friendly, stress-free dental care tailored to families, making sure your child feels comfortable and cared for from their very first visit.
Do you treat patients with dental anxiety, and what sedation options are there?
Yes, Carolina Smiles Center is experienced in treating patients with dental anxiety. They offer dental sedation options to help you or your loved ones relax during appointments. One common sedation method they provide is Nitrous Oxide (laughing gas), which helps reduce anxiety and create a calm, comfortable experience.
What should I expect at my first visit?
During your first appointment at Carolina Smiles Center, you'll have a relaxed conversation about your dental history and goals, receive a comprehensive oral assessment with X-rays if needed, and receive a personalized treatment plan designed for your unique needs.
What safety and sterilization protocols do you follow?
We sterilize all reusable equipment, including dental hand pieces. We use an autoclave, a device that kills bacteria and viruses by steam, heat and pressure.
What dental services do you offer?
At Carolina Smiles Center in Florence, SC, we offer dental exams and cleanings, fillings, root canal therapy, periodontics, extractions, veneers, teeth whitening, custom crowns, bridges, and dentures — all in one convenient location.
Are your dentists specialists, and in what?
The dentists at Carolina Smiles Center are highly skilled professionals with expertise in periodontics, endodontics, cosmetic dentistry, and general dentistry, including Dr. Michael Messier who specializes in caring for patients with special needs.
How long has the practice served the area?
Carolina Smiles Center has been proudly serving the Florence, SC area for over 25 years since its founding in 1997.
What should I do for a dental emergency after hours?
If you experience a dental emergency after hours, assess the severity and seek immediate medical care if there's heavy bleeding or difficulty breathing. For other issues, manage bleeding with gauze, reduce swelling with a cold compress, and preserve knocked-out teeth in milk. Contact Carolina Smiles Center as soon as we open to schedule an emergency appointment.
What sedation options do you offer for nervous patients?
Yes, Carolina Smiles Center is experienced in treating patients with dental anxiety. They offer dental sedation options to help you or your loved ones relax during appointments. One common sedation method they provide is Nitrous Oxide (laughing gas), which helps reduce anxiety and create a calm, comfortable experience.
Is sedation dentistry safe?
Yes, sedation dentistry is safe for patients with dental anxiety when administered by experienced professionals.
Book an Appointment
Experience dental care where expertise meets compassion. Contact Carolian Smile Center and begin the journey to a healthier smile!
